Here is a full version and update of your delivery policy with the flags:
Delivery policy
Delivery in France and internationally
We ship your orders to many destinations around the world. Discover below the details of our areas served, costs and delivery times.
Areas served
Europe:
🇩🇪 Germany, 🇦🇹 Austria, 🇧🇪 Belgium, 🇧🇬 Bulgaria, 🇭🇷 Croatia, 🇩🇰 Denmark, 🇪🇸 Spain, 🇪🇪 Estonia, 🇫🇮 Finland, 🇫🇷 France, 🇬🇷 Greece, 🇭🇺 Hungary, 🇮🇪 Ireland, 🇮🇹 Italy, 🇱🇻 Latvia, 🇱🇹 Lithuania, 🇱🇺 Luxembourg, 🇲🇹 Malta, 🇳🇴 Norway, 🇳🇱 Netherlands, 🇵🇱 Poland, 🇵🇹 Portugal, 🇨🇿 Czech Republic, 🇷🇴 Romania, 🇸 🇰 Slovakia, 🇸🇮 Slovenia, 🇸🇪 Sweden, 🇨🇭 Swiss, 🇱🇮 Liechtenstein, 🇬🇧 United Kingdom.
America:
🇨🇦 Canada, 🇺🇸 United States.
Asia and Middle East:
🇦🇪 United Arab Emirates, 🇲🇾 Malaysia, 🇸🇦 Saudi Arabia, 🇻🇳 Vietnam, 🇮🇳 India, 🇯🇵 Japan, 🇶🇦 Qatar.
Oceania:
🇦🇺 Australia, 🇳🇿 New Zealand.
Africa:
🇲🇦 Morocco.
If your country does not appear in the above list, contact us to assess shipping possibilities.
Delivery costs
Shipping costs are calculated according to:
Of the destination.
The weight and volume of your order.
From the possibility that your items come from different warehouses (cases of multiple shipments).
We strive to optimize these costs while ensuring fast and secure delivery.
Delivery times
Orders are generally delivered within 3 to 10 working days, depending on the destination and the carrier.
Delivery hours: Deliveries are made during the week (Monday to Friday) during working hours.
Articles out of stock: If an item comes from a different warehouse to guarantee its availability, deadlines can be slightly extended.
Delivery options
When validating your order, the following options may be offered, depending on your address and the availability of items:
Standard delivery: economical and reliable.
Express delivery: for your urgent orders (depending on availability in your country).
Customer service
For any specific question or request regarding your delivery, our customer service is at your disposal. We are committed to offering you a fluid and pleasant shopping experience, from the basket to receive your order.
Return policy
The Store offers you the possibility of replacing or returning the items if they do not correspond. However, there are certain conditions:
You have a period of 14 days from receipt of the order to return any article to us at your expense;
The products must be returned not worn, unwanted, not deteriorated, not worn with their labels of origins;
If the original packaging is too damaged, the customer can use their own reinforced packaging.
The items purchased in periods of sales or during exceptional sales (sales, private sales, VIP sales, flash sales, only accessory) are not accepted and cannot be refunded, exchange or have.
Once the item has been received by our services it will be checked, then refunded or replacement according to your choice.
These rules apply only for an online purchase. Note that shopping in stores can be returned within 14 days for an exchange or a credit, we do not make any reimbursement in store.
In the event of a problem, contact us within 7 days of receipt of your order. Shipping costs and returns sound to your charge.
Returns are to be sent or deposited at the following address:
The Store
8 avenue Louis Gallet, 06160, Antibes
